Refund policy

This return policy applies to purchases made from crestweave.

Return window

• Returns are accepted within 30 days.
• Exchanges are accepted.

Return method

• Returns are made by mail using a prepaid return label.
• Contact customer service at support@crestweave.co.uk to request the prepaid label and obtain the correct return address.

Fees

• The return shipping fee is £0.00.
• The restocking fee is £0.00.

Refund processing

Refunds are processed within 5 business days after the returned item is received.